FAQs

Bare root roses are dormant plants, dug up from the field and shipped without soil. Our roses are 2 years old and have strong roots. They are the ideal choice if you’re purchasing a large number of roses, as they are very lightweight and are therefore easier to handle in the garden.

1/ If less than 3 weeks delay- Store in a frost-free, cool place such as your garden shed or garage. Bare root plants will keep for up to three weeks tightly sealed in the box and polythene bag without a problem. You may see new growth, particularly for orders delivered in March or later - this is a good sign.

2/ If more than 3 weeks delay- If you are expecting a longer delay before planting it is worth considering heeling-in your plants. To do this, simply remove your plants from their box and polythene bag, leave in their bundle tied together and dig a hole large enough to take the roots of your plant. Replace the soil to cover the roots. Water if conditions are going to be dry.

The best time for planting bare root roses is when the daytime temperatures are between 40-60F. We ship all roses at the correct time for planting in your area.

WHAT IS IT?

This is most probably powdery mildew, a fungal disease of the foliage where a superficial fungal growth covers the surface of the plant.

CAUSES

Powdery mildew is caused by a certain combination of weather conditions. New young leaf growth is often more susceptible, until they have formed a hard surface that you find on a mature leaf. Powdery mildew can also be caused by lack of moisture at the roots.

PROGNOSIS

This is not a disease that will kill your plant. However, it does risk deforming foliage and making your rose less attractive and possibly less vigorous.

CONTROL

Spraying - use a fungicide such as Banner Maxx.

Mulching - will help to conserve the moisture in the ground. Apply this in April to retain what moisture is in the ground.

The cause is most likely to be either a lack of water or a lack of feed and possibly a combination of both.

Most likely, your rose has been infected by a fungal disease known as black spot.We advise treating black spot as soon as detected by spraying with a fungicide such as Banner Maxx.

All roses take a few seasons to reach their mature shape and size. Large-flowered varieties, in particular, tend to get better over their first two or three years as the stems become thicker and provide greater support for their heavy blooms. Correct pruning is important where this problem occurs. Feeding is also important. If you overfeed the roses, this can produce more vigorous soft growth which can make the problem worse.

It is important to smell the

flowers when fully open at different times of the day as the strength can vary greatly due to a number of factors such as temperature, sunlight, age of flower etc.

We find that most of our varieties have increased fragrance in warmer weather. Conversely, when the weather is cold fragrance is much reduced.

Please note that colours may variety depending on climates. The bloom colour commonly varies throughout its flowering period. Most blooms will fade with age.

Rose colors will vary with varying weather and growing conditions. High heat and strong sunlight will tend to fade colors. When a rose is not getting sufficient sunlight, less than 4 hours a day, this may also effect color.

We normally find colors are stronger during the first flowering season of the year. This is when temperatures tend to be slightly lower and blooms have a longer time to form.

An order from Rosesplant will arrive safely and securely by FedEx. If you have provided a delivery instruction then your order will be left as requested. The roses will arrive securely packaged in a sturdy. Depending on the items ordered and the time of year your items may arrive separately.

During the checkout process you are able to leave delivery instructions to make sure your order is left in a safe place.

No, our couriers are instructed to follow the delivery instructions provided by the customer at checkout and if no instructions are given, leave the order in a safe place/with a neighbour. If someone is available to receive the order the courier may ask for a signature.

Yes, you have the right to change an order within 48 hours of the order being made. In some cases an order can be changed before dispatch. To do so, please contact customer service or email support@rosesplant.com

If an order has already been dispatched please see our returns, replacements and refunds policies for more details. Any additional charges to a changed order will be made at the point of the change.

We’re very sorry your order has not arrived on time. Please note that deliveries are currently taking up to 4-5 working days to arrive. Please contact customer service or support@rosesplant.com with your order number and we will check on the status and delivery estimate of your order.

We’re very sorry to hear this and apologies for any inconvenience caused. If you contact customer service or email support@rosesplant.com our friendly and helpful team will help resolve the issue as quickly as possible.

In the event that you receive an item you didn’t order please contact customer service or email support@rosesplant.com our friendly and helpful team will help resolve the issue as quickly as possible.

Sorry, we do not support exchange after they arrive. Due to roses being perishable, we are not able to accept returns.